How to Reach Us

Wastewater Administration Building

725 Industrial Drive

White House, TN 37188

615-672-3654

Office Hours

7:15 a.m. – 5:15 p.m., Monday - Thursday

The City of White House operates a publicly owned wastewater collection system consisting of over 100 miles of collection piping, 40+ pump stations, roughly 3,000 grinder pumps, and a 2.0 million gallons per day (MGD) wastewater treatment facility. The Wastewater Department is comprised of a crew of seventeen (17) individuals, including service technicians, utility mechanics, plant operators, inspectors, and administrative staff.

Every day, wastewater goes down toilets and drains in homes, schools, and businesses which ends up at the City of White House Wastewater Treatment Plant Facility. The city biologically treats wastewater for contaminants before it is discharged into the Frey Branch waterway.

In 2024, the City began operating out of a new Wastewater Treatment Plant (WWTP) which began construction in 2021. The new facility replaced most of the components of the former plant, which was placed into operation in 2007 with a rated capacity of 1.2 million gallons per day (MGD). The new facility not only increased the maximum capacity of wastewater that the City is able to treat, but was also designed to provide a higher quality of treatment before the water is released to a nearby surface stream.

You may notice that you have a sewer tank of some form in your yard. Roughly half of the homes and businesses in White House are connected to the City's sanitary sewer system with either a grinder pump or a vacuum valve pit. For over 99% of those connections, the City maintains that equipment, so if there is ever any operational issues with that equipment, please call our offices and we will dispatch a crew member to your location ASAP to get the problem resolved. See our Frequently Asked Questions (FAQ) section to the left of the screen for more information on the services we provide, and for more information on the types of sewer connections throughout the City! If you have any general questions about your sewer system or how it works that aren't in the FAQ, please feel free to give our office a call at 615-672-3654 during normal business hours, and we'd be happy to talk to you about it.